FAQ
Find answers to your most common questions in our FAQ page. Get quick help on shipping, returns, product details, and more to make your shopping experience smoother. Explore now for all the info you need
General informations
Who are we ?
We are a passionate team dedicated to offering stylish, practical kitchen essentials that make everyday moments special, founded by Anna in the UK.
What kind of products do we design ?
We design a curated collection of kitchen essentials, including cookware, storage solutions, and elegant decor, with the main objective to blend beauty with practicality.
Where can I find product details?
All product information, including contents, specifications, and dimensions, can be found on the individual product pages
Can you find our products in a local shop ?
Currently, that option isn’t available. However, you’re always protected by our 30-day satisfaction guarantee. This means you can purchase with confidence—if the product isn’t right for you, simply return it for a full refund. We’re sure you’ll love our kitchen items though!
Orders and delivery
How long will the delivery take ?
Shipping times can vary depending on your location and the specific product.
Standard delivery: 7 to 14 business days, depending on your location.
Delays: If your order takes longer than 10 days, please contact us at ukofficedevon@gmail.com
How do you ship orders ?
We rely on your local courier for shipments, and all orders come with free shipping
Where do my orders ship from ?
Products are dispatched from Asia to guarantee the most efficient global delivery.
What is our return policy ?
- Timeframe: 30 days after delivery.
- Conditions: Returns are only accepted for damaged or defective products. No returns are accepted for change of mind.
- Process: Contact us with photos or videos of the issue to initiate a return.